NASTIGE REWARD PLAN (NRP) TERMS & CONDITIONS Company Name: Nastige Industries Pvt. Ltd. Plan Name: Nastige Reward Plan (NRP) 1. INTRODUCTION Nastige Reward Plan (NRP) is a product-based business and reward program offered by Nastige Industries Pvt. Ltd. (“Company”). Participation in NRP is subject to these Terms & Conditions, applicable Company policies, qualification criteria and applicable laws. By registering for or purchasing NRP, the user confirms that he/she has read, understood and accepted these Terms & Conditions. 2. VOLUNTARY PARTICIPATION Participation in NRP is completely voluntary. No person is required or forced by the Company, its employees, Direct Sellers, Leaders, Sponsors or any other representative to purchase or participate in NRP. The decision to participate in NRP is made independently by the user based on his/her own business requirements, understanding and personal decision. The user confirms that NRP has been purchased or selected without coercion, undue influence, pressure, threat or compulsion. 3. NRP IS NOT AN INVESTMENT OR GUARANTEED RETURN SCHEME NRP is a product-based business and reward program and shall not be represented as an investment scheme, deposit scheme, fixed-return scheme or guaranteed-income scheme. Purchase of NRP does not guarantee any fixed income, profit, commission, financial return or monetary benefit. Business income and rewards, if any, depend upon actual business activity, product sales, customer demand, team performance, qualification requirements and applicable Company policies. 4. NRP PACKAGE DETAILS The NRP package available at the time of registration or purchase shall be as displayed on the Company's official website, invoice, order confirmation or other authorized communication. The applicable NRP structure may include: Package Value: INR 99,000/- ID Value: INR 4,500/- per ID Total IDs: 22 IDs Calculation: 22 × INR 4,500/- = INR 99,000/- The Company reserves the right to modify the package structure, products, benefits and qualification criteria for future transactions, subject to applicable law. 5. PRODUCT AND INVOICE DETAILS The quantity, description, MRP, price, applicable taxes and other relevant details of products supplied under NRP may be mentioned in the applicable invoice, order confirmation or official Company communication. The user is responsible for reviewing all product and order details before making payment. Once an invoice has been generated and order processing has commenced, cancellation or return shall be governed by the Company's applicable return/refund policy and applicable law. 6. PAYMENT TERMS All NRP payments must be made through payment methods officially authorized by the Company. Users are advised not to make payments into personal bank accounts or to any person unless such payment method has been officially authorized by the Company. The user should retain the official payment receipt, invoice and transaction details for future reference. 7. CANCELLATION AND REFUND Once the invoice has been generated and order processing has commenced, cancellation or return of the NRP/order will generally not be permitted. However, where any applicable law, statutory provision or Company's officially published return/refund policy provides a cancellation, return or refund right to the user/consumer, such applicable right shall prevail. Nothing in these Terms & Conditions is intended to exclude or restrict any mandatory statutory consumer right. 8. PAYMENT CONFIRMATION Before making payment, the user is responsible for confirming and understanding: a) NRP package price; b) Number of IDs; c) Product details; d) Free product benefits; e) Tour/reward qualification criteria; f) Payment terms; g) Cancellation and refund policy; and h) Applicable Terms & Conditions. By proceeding with payment, the user confirms that sufficient information has been made available to make an informed decision. 9. SIX FREE PRODUCTS Where applicable under the NRP offer, six (6) products may be provided as free/promotional benefits. The specific products, quantity, variant, availability and dispatch schedule shall be as determined by the Company's applicable policy and stock availability. Free products shall not ordinarily be exchangeable for cash or monetary equivalent. Any replacement, return or other remedy relating to a product shall be governed by the applicable product policy and applicable law. 10. TOUR REWARD Tour is a reward/benefit linked to the applicable NRP qualification criteria. Purchase of NRP alone does not automatically guarantee a Tour. To qualify for the Tour, the user may be required to fulfill the business performance, qualification target, time period, active status, documentation and other conditions specified by the Company. Only users who fulfill the applicable qualification criteria and receive official confirmation from the Company shall be treated as qualified. 11. TOUR QUALIFICATION Tour qualification shall be determined on the basis of the Company's official records and applicable qualification policy. Any unofficial calculation, verbal commitment, promise or representation made by a Leader, Sponsor, Direct Seller or any other person shall not be considered an official Company commitment unless authorized by the Company. 12. TOUR DATE, DESTINATION AND ITINERARY The Company may, where reasonably required and subject to applicable law, change the Tour destination, date, itinerary, duration, transportation or accommodation due to operational requirements, availability, government restrictions, natural events, transportation issues, force majeure or other circumstances beyond the Company's reasonable control. Where reasonably possible, the Company may provide an alternative arrangement or equivalent reward in accordance with its applicable policy. 13. TOUR TRANSFER A Tour qualification/reward is generally personal to the qualified user. Transfer, sale, assignment or substitution of a Tour/reward shall not be permitted unless specifically approved by the Company in writing and subject to applicable policy. 14. QUALIFICATION PERIOD All NRP targets and reward qualifications must be completed within the qualification period specified by the Company. Failure to complete the required qualification within the specified period may result in loss or expiry of the applicable qualification unless an extension is officially granted by the Company. 15. NO GUARANTEED INCOME NRP participation does not guarantee any fixed or minimum income. The Company does not guarantee that every user will earn any particular amount of income, commission, profit or reward. Results may vary depending upon individual business activity, product sales, customer demand, team performance, market conditions and qualification requirements. 16. PROHIBITED INCOME CLAIMS No Direct Seller, Leader, Sponsor or representative shall: a) Promise guaranteed income; b) Promise fixed monthly income; c) Guarantee a particular commission or profit; d) Present NRP as an investment or guaranteed-return scheme; e) Use misleading income claims; f) Make unauthorized representations on behalf of the Company; or g) Promise benefits not officially approved by the Company. 17. UNAUTHORIZED PROMISES Any promise or representation made by a Direct Seller, Leader, Sponsor or other person without authorization from the Company, including promises relating to guaranteed income, guaranteed Tour, guaranteed returns, additional commission or special benefits, shall not constitute an official commitment of the Company. 18. CHANGE IN COMPANY POLICY The Company reserves the right, subject to applicable law, to amend, modify, add to or discontinue any future NRP package, product combination, ID structure, qualification criteria, reward structure, Tour terms, timelines, procedures or operational policies. Changes may be communicated through the Company's official website, application, email, notification or other authorized communication channels. 19. APPLICATION OF FUTURE CHANGES Changes to the NRP structure or policies shall generally apply to future transactions and future qualifications unless otherwise required by applicable law or expressly stated by the Company. Nothing in any policy amendment shall be interpreted as removing any mandatory statutory right. 20. COMPANY RECORDS The Company's official records relating to payment, invoice, order, product dispatch, ID, qualification and reward eligibility shall be used for administrative verification and determination, subject to applicable law. Users should retain their invoices, receipts, order confirmations and other relevant documents. 21. ACCURACY OF INFORMATION Users must provide accurate and complete information during registration and enrollment. This may include name, address, mobile number, email address, PAN, bank details and other information required by the Company. The Company shall not be responsible for problems arising directly from incorrect or incomplete information supplied by the user. 22. ID AND ACCOUNT NRP ID shall be registered in the name of the user. Transfer, sale or assignment of an NRP ID or account shall be subject to the Company's applicable policy and approval. Duplicate accounts, false identities, forged documents or unauthorized account activities may result in action by the Company in accordance with applicable law and Company policy. 23. FRAUD AND MISCONDUCT In cases involving fraud, forged documents, fake orders, unauthorized collection of money, false representation, manipulation of Company records, misleading claims or serious violation of Company policies, the Company may take appropriate action in accordance with applicable law and Company policy. 24. PRODUCT DELIVERY AND DEFECTIVE PRODUCTS Product delivery shall be subject to the Company's applicable dispatch and delivery policy. In case of defective, damaged or incorrect products, the user should contact the Company's official customer support within the applicable complaint period and follow the prescribed replacement/return procedure. Applicable statutory consumer rights shall remain unaffected. 25. TAXES AND STATUTORY DEDUCTIONS Any GST, TDS, income tax or other applicable statutory charges or deductions shall be handled in accordance with applicable law. Where legally required, the Company may make applicable statutory deductions. 26. PROMOTIONAL MATERIAL Only promotional material officially approved or issued by Nastige Industries Pvt. Ltd. shall be treated as authorized Company communication. Any unauthorized poster, video, message, income claim, presentation or promotional material created or circulated by a Direct Seller, Leader or other person shall not be treated as an official representation of the Company. 27. PERSONAL INFORMATION Personal information provided by the user may be used for registration, order processing, invoicing, customer support, business administration, reward qualification, communication and legal/compliance purposes. Personal information shall be handled in accordance with applicable privacy and data protection laws and the Company's applicable Privacy Policy. 28. COMMUNICATION The Company may communicate important information through the user's registered mobile number, email address, website, application, WhatsApp/business communication or other authorized communication channels. Users are responsible for keeping their registered contact information accurate and updated. 29. FORCE MAJEURE The Company shall not be responsible for delay or failure in performance caused by circumstances beyond its reasonable control, including natural disasters, flood, earthquake, pandemic, war, civil disturbance, government restrictions, strikes, transportation disruption, communication failure, hotel cancellation or similar events, subject to applicable law. 30. GRIEVANCE AND CUSTOMER SUPPORT Any complaint or grievance relating to NRP, products, payment, order, delivery or rewards may be submitted through the Company's official grievance/customer support mechanism. The Company shall process grievances in accordance with applicable law and its applicable grievance procedure. 31. USER DECLARATION By registering for or purchasing NRP, the user confirms that: a) I have voluntarily chosen to participate in NRP. b) I have not been forced or compelled to purchase NRP. c) I have reviewed the applicable NRP package details. d) I understand the price and ID structure. e) I understand the applicable product and free product benefits. f) I understand the Tour qualification requirements. g) I understand that NRP does not guarantee fixed income or profit. h) I have reviewed the payment, cancellation and refund terms. i) I have had an opportunity to seek clarification before making payment. j) I am making this purchase based on my own decision and understanding. 32. NO PRESSURE DECLARATION The user confirms that the decision to purchase NRP has been made voluntarily and without coercion, threat, undue influence or pressure from the Company, its employees, Direct Sellers, Leaders, Sponsors or other representatives. 33. FUTURE REWARDS AND BENEFITS Any future reward, Tour, product benefit or business benefit shall remain subject to the qualification criteria and policies applicable to that particular reward. No future reward shall be considered a confirmed entitlement until the user has completed the applicable qualification and the Company has officially confirmed the qualification. 34. SEVERABILITY If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable by a competent authority, such provision shall be modified or limited to the minimum extent necessary, and the remaining provisions shall continue to the extent permitted by applicable law. 35. GOVERNING LAW These Terms & Conditions shall be governed by the applicable laws of India. Any dispute shall, where appropriate, first be addressed through the Company's grievance resolution mechanism. Nothing in these Terms & Conditions shall restrict any mandatory statutory remedy or jurisdiction available to a consumer under applicable law. 36. AMENDMENT OF TERMS & CONDITIONS The Company may update or amend these Terms & Conditions from time to time. The latest version may be published on the Company's official website or communicated through other authorized channels. The effective date and last updated date may be displayed on the website for reference. 37. FINAL ACCEPTANCE By checking the “I Agree” checkbox during registration, the user confirms that he/she has read, understood and accepted the applicable NASTIGE REWARD PLAN (NRP) Terms & Conditions. The user further confirms that the decision to participate in NRP has been made voluntarily and independently. I AGREE ☐ I have read, understood and agree to the NASTIGE REWARD PLAN (NRP) Terms & Conditions, Privacy Policy and applicable Refund/Return Policy.